We offer free standard shipping for international orders over $50. Less than $50 shipping is $8.

Need expedited shipping options? the cost will vary depending on the carrier, shipping method, destination, and weight of the package, Please contact me immediately.

If you are an international customer, shipping costs will include any customs fees or taxes that may incur.

If you think that your package is lost or delayed, please contact our email with your order number, and we will review the information to see how we can assist you. We want to ensure that you are able to receive and enjoy your products, and we will try our best to make that happen!

In the case that a shipment has been marked as delivered but not actually received, here are a couple things you can do before contacting our team:

1. Check with your neighbors, building management, or security to see if they may have received it on your behalf.
2. Contact your local post office as they may be holding the package at their facility following an unsuccessful delivery attempt.

We want you to have the best experience possible and enjoy shopping with us. For most orders, please allow up to 12 business days for delivery but below outlines further specifics surrounding shipping time frames for different parts of the world. We use this time frame as a precaution to ensure your order delivers in time, but in most cases orders arrive before the maximum time frame.

Estimated delivery time to US: 7-10 business days(excludes public holidays)
Estimated delivery time to Mexico: 8-12 business days(excludes public holidays)
Estimated delivery time to Australia & New Zealand: 5-10 business days(excludes public holidays)
Estimated delivery time to Canada: 6-10 business days(excludes public holidays)
Estimated delivery time to Japan: 5-7 working days.(excludes public holidays)
Estimated delivery time to Europe and surrounding countries: 6-10 business days(excludes public holidays).

If you have any questions, issues or need assistance with tracking your order please use the 'Contact Us' link on top of this page. We will respond within 24 hours to your email.

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The automatic discount code takes effect automatically at checkout.Add additional discount codes if needed.All promotion and discount codes need to be added into the discount code box before completing the purchase. You can find the code box on the right hand side,or you can find it in your shopping cart.

Once 30 minutes has passed since you placed the order, it can't be cancelled as it will be getting picked and packed soon in our warehouse. If you no longer wish to keep the order, you can return it within 30 days for a full refund.

Due to how quickly orders are passed to our warehouse to be shipped, we’re unable to edit orders once placed. This includes;
Adding or removing items to your order
Changing an item, size or colour
Amend delivery address
Changing the shipping method or courier
Applying a discount code or editing product prices

If you have noticed a mistake in your order you wish to change, you can contact us within 15 minutes of placing the order.

PayPal
Credit Cards (Visa, Mastercard, Discover, and American Express)
At this time, we do not accept purchase orders, cash, check or money orders, nor do we offer any sort of layaway or COD service.

There may be several reasons for this. If you have encountered an error while purchasing, such as "Transaction declined, gateway rejected,” please try the following steps:
Try using different web browser to place your order.
Make sure that the billing address is correct and any unit numbers are listed exactly how it was inputted in your banking records.
If you have moved within the last 5 years, it is possible it is not recognizing your new address.
Please verify with your bank or credit union if they support AVS.
If you are purchasing internationally, please verify with your bank or credit union if international purchases are permitted.
We have found that these solutions solve a majority of our purchasing issues. If the issue is unable to be resolved, we recommend using the PayPal method of payment as it should not experience these issues.